Seller spec
Shopee product image size: 500×500, 1:1, 2MB
October 2026
Shopee product images have a published minimum of 500×500 px, with 1:1 or 4:3 framing and JPEG or PNG format. The common file-size limit is 2 MB; confirm exceptions for your market and category. Fernpix’s MY preset uses 800×800 px square images, 75–90% product fill and pure white as a practical preparation target, not a universal upload requirement.
Use the size checklist below, then check your product photo locally before uploading. If you also sell on Lazada or TikTok Shop, check that platform’s profile separately. Fernpix is independent; the marketplace makes the final moderation decision.
Shopee main-image spec (public seller-education + Fernpix MY ruleset)
| Rule | Number to hit |
|---|---|
| Minimum size | 500×500 px |
| Minimum resolution | 72 dpi |
| Aspect ratio | 1:1 or 4:3 — Fernpix checks 1:1 |
| Practical size (Fernpix MY) | 800×800 px |
| Recommended | 1024×1024 px or larger |
| File size | ≤ 2 MB per image (some categories 5 MB) |
| Format | JPEG or PNG — not iPhone HEIC |
| Product fill floor | At least 70% of the image (Fernpix targets 75%) |
| Product fill ceiling | Main body under 90%; background keeps at least 10% |
| Cover background | Shopee: preferably white; a plain single colour or a ≤3-colour gradient also counts as clean. Fernpix checks RGB 255,255,255 |
| Overlay limit | Text, graphics, watermarks, and props under 25% of the image |
| Images per listing | Up to 9 including the cover |
What this checker can test automatically
- Image width, height, and longest side
- Square / aspect readiness for the selected marketplace
- File format and file size
- Measurable white-background, product fill, and crop-margin signals
What this checker cannot replace
- Final marketplace approval
- Category-, region-, or account-specific policy exceptions
- Claims, trademarks, props, or text overlays (still need human review)
- A guarantee that rules will not change
Where these numbers come from
- Shopee MY Seller Education Hub — Uploading good quality images (500x500, 72 dpi, 70% fill)
- Shopee MY Seller Education Hub — Product Listing Quality Guide (1:1 or 4:3, clean background, 90% cap)
Fernpix last read these sources on 2026-09-21. Not every number is a published platform rule. specs.json labels each one as a marketplace rule, a reported behaviour we could not confirm on a first-party page, or a stricter Fernpix default. See the labels
Shopee main-image spec sellers search for
Shopee’s seller-education pages state 500×500 and 72 dpi as the floor, a 1:1 or 4:3 frame, and a product covering at least 70% of the image — but not more than 90%, because the background has to keep 10%. Text, graphics, watermarks, and props must stay under 25% of the image. The cover wants a clean background: plain white, a single colour, or a gradient of no more than three dominant colours. Fernpix aims at the strict corner of that band, which is why it asks for 1:1 and pure white.
Check one Shopee image locally →How to make a white-background product image →White-background detail →
Why the same image still gets rejected
Common misses: iPhone HEIC; cream or grey “almost white” studio sweep; shadow under the product; file still over 2MB after export; a cover cropped so tight that the product swallows the frame and no background is left; text, borders, or another platform’s watermark taking more than a quarter of the image. Automotive/motorcycle categories are often exempt from the clean-background cover rule — check your category, not a generic blog.
Convert HEIC and fill white in Workbench →Cut out and fill white →
Amazon, Lazada, and TikTok Shop are close, not identical
Amazon wants a taller pixel floor (1000 / 1600) and ~85% fill. Lazada MY also wants square mains, a file-size cap, and JPG/PNG. TikTok Shop product tiles crop to 1:1, so a slightly rectangular export gets chopped. Do not assume a Shopee-passed JPG will pass Amazon or TikTok Shop without a second check.
Amazon main image size →Lazada image size guide →TikTok Shop image size guide →
Check locally before you re-upload
Drop the rejected main image into Fernpix. You will see which rule failed — ratio, dimensions, format, file weight, or background — then fix supported issues on this device. Catalog originals are not uploaded to Fernpix for the check.
Before you upload again
- Export true 1:1 — Shopee also allows 4:3, but 1:1 survives reuse on Lazada and TikTok Shop.
- Use 800×800 or 1024×1024 when you can; stay above 500×500.
- JPG/PNG only; convert HEIC first.
- Stay under the 2MB cap after compression, not before.
- Leave the background at least 10% of the frame — a product filling 95% is its own reject reason.
- Cover image: clean white/solid background unless your category is exempt.
- Re-check the exported file. Compression changes both weight and white-point.
FAQ
What is the minimum Shopee main image size?
Shopee’s seller education lists 500×500 px and 72 dpi as the floor, a 1:1 or 4:3 frame, JPEG or PNG, typically under 2 MB. For a usable listing use 800×800 or 1024×1024. Fernpix checks 1:1 because that export also survives Lazada and TikTok Shop; follow the Seller Centre prompt for your site.
What is the Shopee image size limit?
Most Shopee main images must stay under 2 MB after export. Some categories allow up to 5 MB — check Seller Centre for your site. Compress after you have the right pixel size; lowering quality alone often blurs the product before you hit the cap.
Does Shopee allow 3:4 or only 1:1?
Shopee’s public seller education allows 1:1 or 4:3 for main images — not 3:4. Fernpix checks 1:1 so one export also clears Lazada and TikTok Shop tiles. If Seller Centre for your market shows a different prompt, follow that prompt.
Does Shopee require a white background?
Shopee asks for a clean background and says white is preferred — a plain single colour, or a gradient of no more than three dominant colours, also counts. Fernpix checks the stricter reading, RGB 255,255,255 (#FFFFFF), because 250,250,250 studio grey fails on the platforms that do demand pixel white. Automotive categories are often exempt entirely.
Can I upload iPhone HEIC to Shopee?
Usually not. Seller Centre wants JPG or PNG. Convert to JPG locally, then check that the file is still under about 2 MB.
What if the main image is over 2 MB?
Crop to true 1:1, resize into a useful pixel range, then compress JPG. Do not only crush quality. Re-check after export because compression changes file weight.