Fix guide

Fix Lazada square product image (1:1)

September 2026

Lazada tiles and search cards expect 1:1 squares. A phone portrait or wide packshot uploads but gets padded or cropped in the catalog — often clipping the product.

Lazada 1:1 failures

FailureWhat to hit
Not 1:1Export true square
Product touching edgesLeave ~8% margin
Portrait originalsPad or crop to 1:1
Mixed catalog ratiosOne square recipe per SKU set

1. Check framing

The Lazada checker flags non-square exports and edge-touch warnings before you publish.

Open the Lazada checkerLazada product image sizeFix Lazada rejected images

2. Crop to 1:1

Pad or crop to square with intentional margin. Do not rely on Lazada to pad for you.

Crop and export in Workbench

Before you publish

  • True 1:1 export
  • Margin around product
  • ~1000×1000 or larger
  • Re-check after export

FAQ

Does Lazada require square product images?

Yes — 1:1 is the practical gate for tiles and search. Export square with margin so the product survives crop.