Fix guide

Fix TikTok Shop image size (600×600 / 800×800)

September 2026

TikTok Shop expects square images with a practical floor around 600×600 and sharper tiles toward 800×800. Undersized phone crops look soft in the product feed.

TikTok Shop size failures

FailureWhat to hit
Soft feed tiles600×600 minimum; 800×800 better
Not squareTrue 1:1 export
Over 5 MBCompress after export
HEIC uploadConvert to JPG/PNG first

1. Check pixels and weight

Run the TikTok Shop checker on the file you upload. Short-side and file-size warnings mean resize or recompress.

Open the TikTok Shop checkerTikTok Shop image sizeFix TikTok Shop square photo

2. Export to the floor

Resize to at least 600×600 — 800×800 when you have headroom — then compress under 5 MB.

Resize and export in Workbench

Before you publish

  • ≥ 600×600 square
  • 800×800 when possible
  • JPG/PNG under 5 MB
  • Re-check after compression

FAQ

What size should TikTok Shop product images be?

Square 1:1 with at least 600×600; 800×800 is sharper in the feed. Stay under 5 MB after export.

Can I upload a smaller square?

Tiny squares may upload but look soft in tiles. Export at least 600×600 and re-check after compression.