Fix guide
Fix Shopify product image ratio (square framing)
September 2026
Many Shopify themes crop collection tiles to square. A tall phone shot looks fine in admin but loses the top or sides on the storefront. Export true 1:1 with margin before you upload.
Shopify ratio failures
| Failure | What to hit |
|---|---|
| Theme crops the product | Export 1:1 with margin |
| Mixed aspect ratios | Same framing across the catalog |
| Edge-to-edge product | Leave ~8% clearance |
| Portrait originals | Pad or crop to square |
1. Preview the crop risk
The Shopify checker flags non-square framing and edge-touch warnings — the same signals themes use when they crop tiles.
Open the Shopify checker →Shopify product image size →Fix Shopify storefront size →
2. Reframe to 1:1
Pad or crop to square with intentional margin. Do not rely on the theme to pad for you.
Before you publish
- True 1:1 export
- Margin around the product
- Same ratio across variants
FAQ
Does Shopify require square product images?
Not always, but many themes crop to square in grids. Export 1:1 with margin so the product survives the crop.