Fix guide

Fix eBay gallery crop on listing images

September 2026

eBay gallery tiles and mobile cards crop toward square. A wide or tall product shot can lose edges in the gallery even when the full image looks fine on the listing page.

eBay gallery crop failures

FailureWhat to hit
Product clipped in galleryExport 1:1 with margin
Edge-to-edge framingLeave ~8% clearance
Mixed aspect in setSame square recipe per listing
Portrait phone shotsPad or crop to square

1. Check crop risk

The eBay checker flags edge-touch and non-square framing — the same issues that show up in gallery crops.

Open the eBay checkereBay photo size requirementsFix eBay listing image size

2. Reframe to 1:1

Pad or crop to square with intentional margin before you upload the gallery set.

Crop and export in Workbench

Before you list

  • 1:1 with margin
  • Product not touching edges
  • Same framing across gallery

FAQ

Why is my eBay gallery photo cropped?

Gallery tiles crop toward square. Export 1:1 with margin so the product stays inside the crop.